Firmware Update

Hi Everyone, here’s a friendly note to say we will be updating the SkyBell firmware this evening. You may experience a brief moment of downtime. If you have a SkyBell that is currently synced and working normally, you will not need to do anything. If you are attempting to sync your device, please wait a few hours until we note that everything is working normally again.

This firmware will help fine-tune the motion sensor and allow for a new motion sensor feature which will be available in the next app update.


We have submitted a new Android build today that aims to fix a minor bug on a few Samsung models. It should be available soon.


If you need any customer service, please visit our website to complete a customer service ticket at: or by calling our phone support at 949-407-7784. The customer service center is available from 7 am to 3:30 pm PST, 7 days a week.