Great news…The wait is over!!
We are very excited to announce that all backorders will be shipped on Monday and Tuesday. As of Friday, May 16th, SkyBell devices finished the final pack-out process and are ready to be shipped on Monday. All orders will be finished shipping by the end of the Tuesday the 20th.
You have been patient and supportive throughout this process and we can’t thank you enough. We are happy to be sending you the smartest video doorbell in the world!
Preparing for SkyBell
While your SkyBell is on the way, please take a moment and review the Pre-Installation Checklist. This will make sure your power and router setup is compatible with SkyBell.
Click to see the latest Installation Guide and User Manual.
Please make a special note of the power setup diagrams.
SkyBell is designed to work with a low-voltage transformer with power from 10 to 36 VAC 10 VA or 12 VDC with amp range 0.5 to 1.0 amp. *If you are not using a doorbell chime, you must us a 10 Ohm/10 Watt resistor on one connection between SkyBell and the power source. See detailed images on our power setup diagrams page.
Support and Contacting Us
We want you to have a great experience with SkyBell. If you have any questions, please visit our Website Support Section.
If you’d like to contact us, please submit a customer service ticket at https://skybelltechnologies.zendesk.com/hc/en-us by clicking “Contact Support” on the right side of the screen.
Thank you again and welcome to the SkyBell family.