• SkyBell only works on the 2.4GHz band. If you have a dual-band router, please be sure to activate the 2.4GHz band.
  • You MUST sync your smartphone to the 2.4GHz band network before syncing to SkyBell.
  • SkyBell requires that B/G mode be activated on your router.
  • SkyBell requires at least 1.5 mbps upload speeds to operate effectively. Perform a speed test.
  • Be sure your router is set to 20 MHz bandwidth.
  • SkyBell works best with WPA passwords.